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It’s not all about the phone system
Choosing the right VoIP provider is important, but so is your network infrastructure. To ensure a successful VoIP implementation, your network has to be ready to handle the demands of VoIP. Does your network have sufficient bandwidth to handle the flow of data and voice? Is it properly tuned to maintain call quality and continual service? Is there sufficient back-up power in place so that you never miss a single call?